Shipping Policy

Aura Official Store is committed to deliver your orders quickly and safely all over Pakistan. Please read our shipping policy carefully before placing an order.

Delivery Areas

We currently deliver to all cities and regions across Pakistan.

Delivery Time

Standard delivery takes 2–5 working days.
Orders to remote or rural areas may take longer depending on courier schedules.
Orders are processed and dispatched from Monday to Saturday only.

Order Confirmation & Processing

All orders are confirmed by phone call before dispatch.
Once the order is confirmed the order will be shipped through our reliable courier partners.

Shipping Charges

Customers are responsible for all shipping charges.
Any free shipping promotions will be clearly announced on our website or social media pages.

Order Tracking

Customers can request a tracking number by contacting us via WhatsApp, phone, or social media.

Delays

We always try to deliver on time but sometimes delays can happen because of bad weather, strikes, or courier problems. Aura Official Store is not responsible for delays that are not in our control.

If you have any questions about this Shipping Policy, you may contact us at:

Email: help@auraofficialstore.pk
Phone/WhatsApp: +92-301-0067604
Address: Shop 30, Jasmine Mall, Bahria Town, Lahore