Privacy Policy

Effective Date: 22, September 2025

Aura Official Store (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from https://auraofficialstore.pk.

1. Information We Collect

When you use our website, we may collect the following information:

Full Name
Email Address
Phone Number / WhatsApp Number
Billing & Shipping Address
Payment Details (processed securely through third-party payment providers)
Cookies and related tracking information

We may also collect technical information automatically through cookies and analytics tools to improve your shopping experience.

2. How We Use Your Information

Your information is used for:

Processing and fulfilling orders
Delivering products to your address
Providing customer support
Sending order updates and marketing emails (with your consent)
Preventing fraud and ensuring secure transactions
Running advertising campaigns (e.g., Google Ads, Meta Ads)
Improving our website and services
Training ad platforms to show relevant ads to customers

3. Sharing Your Information

We do not sell your information. However, we may share it with:
Courier/Delivery Companies – to deliver your orders
Payment Gateways – to process secure transactions
Analytics & Advertising Tools (e.g., Google Analytics, Meta Ads) – to improve services and run campaigns

All third parties are required to protect your information and use it only for the intended purposes.

4. Cookies & Tracking

We use cookies and tracking technologies to:

Improve website functionality
Analyze site traffic
Personalize your shopping experience
Deliver relevant advertisements

You can disable cookies in your browser settings, but some features of our site may not function properly without them.

5. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Request details on how your data is being used

To exercise your rights, please contact us at help@auraofficialstore.pk.

6. Data Security

We use SSL encryption, secure payment gateways, and restricted access to ensure your personal and payment information is protected.

7. Age Restriction

Our services are intended for individuals aged 17 years and above. Customers under this age may use the site only under supervision of a parent or guardian.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Customers are encouraged to review the policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Email: help@auraofficialstore.pk
Phone/WhatsApp: +92-301-0067604
Address: Shop 30, Jasmine Mall, Bahria Town, Lahore